This guide walks through a complete shift, from clocking in to documentation, goals, medications, transportation, and incident reports.

Full shift walkthrough in the Giv app

If you're a caregiver or DSP assigned to a scheduled shift, here’s how to properly clock in and start services using the mobile app.

Clocking into Scheduled Shifts

Shift Notes allow agencies to collect structured documentation from DSPs or caregivers during a shift.

Use the Giv app for Incident Reporting to log any unexpected events during a shift—like falls, behaviors, or medication issues.

Giv makes it easy to document progress toward individual goals directly within an active shift learn how to log those goals.

The Medication feature allows caregivers to track both administered and refused medications for each client, tied directly to the shift.

Switch services mid-shift without clocking out.

At the end of your shift, properly clock out to complete your time log and stop billing for the individual you supported.

Post-Shift Reports feature lets you document missed notes—even after you’ve clocked out—as long as your agency has this feature enabled.

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