How to add shift notes and client-specific notes, as a DSP, in the mobile app.

Adding Shift and Client-Specific Notes

How to clock in to a scheduled shift, as a DSP, in the mobile app.

Clocking into Scheduled Shifts

At the end of your shift, properly clock out to complete your time log and stop billing for the individual you supported.

Clocking Out of Shifts

DSPs can complete notes, goals, and medication documentation after clocking out, ensuring no details are missed.

Completing Shift Notes Post-Shift

This guide walks through a complete shift, from clocking in to documentation, goals, medications, transportation, and incident reports.

Full shift walkthrough in the Giv app

How to log goals during a shift, as a DSP, in the mobile app.

Logging Goals

How to log medication administration and refusals, as a DSP,  in the mobile app.

Logging Medication Administration

How to submit an incident report, as a DSP, in the mobile app.

Submitting Incident Reports

How to switch services mid-shift without clocking out, as a DSP, in the mobile app.

Switching Between Services

Getting started (DSPs)

Find answers and get help from Intercom Support and Community Experts

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