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Logging Goal Progress

How to log goal progress during shifts in the mobile app.

Updated over 3 weeks ago

By default, you must be clocked into your shift and running a service in order to log any goals for that client. Admins may allow you to log goals after the shift ends (setting enabled through the Dashboard).

The goals listed in the client's profile were added by your admin team through the Giv Dashboard.


Step 1: navigating to goals

When on an active shift:

  1. Login to the app

  2. Tap View shift at the top of the Home screen

  3. Select the client under the Clients section

  4. Tap the Goals tile near the top of the screen

Note: If no goals appear, the client has no goals assigned to them in their client profile. Contact your admin team.


Step 2: logging goal progress

  1. Select the goal worked on during the shift

  2. Add the Time Completed

  3. Fill out each field

  4. Tap Log Activity

Goals are stored at the shift level and tied to the client.

Staff may use the microphone feature on their phone to dictate goal progress instead of typing, if preferred.

Note: You can log progress toward multiple goals or the same goal more than once during a shift.


Logging attempted goals

If a goal was attempted but not completed, turn on Enabling this indicates that you attempted the goal, but it was not completed for some reason. This will remove custom fields tied to the goal's outcome and instead ask for Time Attempted and Attempt Details.


Reviewing logged goals

To view completed goal activities on a shift, tap View History in the Goal tile. Tap any entry to pull up its full details. Ensure all documentation is tied to the correct service and time.


Adding goal progress after a completed shift

If enabled by your admin team, you can also go back in later and log goals after the shift finishes.

To access completed shifts:

  1. Login to the app

  2. Scroll down to the Shifts section on the Home screen

  3. Select the Past tab

  4. Tap the past shift you want to add notes

  5. Select the client under the Clients section

  6. Tap the Goals tile

  7. Fill out the details

  8. Tap Save


For questions about goals:

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