Product Updates

Giv now allows agencies to manage staff and client visibility through team-based access and assignments.

Care Teams (Released 14 Oct 2026)

Giv now allows caregivers to add documentation for selected clients directly from the app without needing to be actively clocked in or to navigate through an existing shift.

Documentation Outside of a Shift on Mobile (Released Jul 31, 2026)

Giv now allows all clients to be displayed when starting impromptu shifts, enabling shifts to be started with clients whose services fall outside of standard budgeted billing.

Show All Clients for iShifts (Released Jul 8, 2026)

Giv now allows you to require medication administration logging during shifts, along with improved configuration options for medication notifications.

Flexible Medication Scheduling & Required Administration (Released Jun 24, 2026)

Giv introduces the ability to send push notifications to caregivers after a medication is administered.

Medication Post Administration Notification (Released May 20, 2026)

Giv introduces a dedicated workspace for admins to create and manage manually created billing records.

Manual Records Creation Page (Released May 20, 2026)

Giv introduces a new budget setting that allows agencies to automate the creation of billing records on a predefined weekly unit schedule.

Auto Spend Down Budgets (Released May 15, 2026)

Giv introduces a new system-level setting that automatically ends a staff member's shift the moment a budget restriction threshold is it.

Auto Clock Out on Budget Restriction (Released May 2026)

Giv introduces a new feature to make documenting past shifts faster, more accurate, and significantly less burdensome for your team.

Past Shift Requests (Released Apr 14, 2026)

Giv introduces a new feature that gives agency admin the ability to add formatted notes and instructions directly to a shift.

Shift Descriptions (Released Apr 13, 2026)

Giv introduces Group Shifts, a new enhancement that allows multiple Direct Support Professionals (DSPs) to be scheduled and clock into the same shift independently.

Group Shifts (Released Apr 13, 2026)

Giv introduces the ability to bring Client Profile data into Document Builder, enabling agencies to create customizable documents with dynamic client information

Client Data in Doc Builder (Released Jan 30, 2026)

Giv introduces Activity Logs (also known as Audit Logs), a comprehensive tracking system that provides visibility into all changes and activities happening within your account.

Activity Logs Release Notes (Released Jan 30, 2026)

This release introduces the ability to add photos to medications in client profiles.

Medication Photos (Released Jan 30, 2026)

We’ve introduced Open Shifts, a new way to simplify scheduling and improve coverage flexibility for your team.

Open Shifts (Released Jan 20, 2026)

This release adds custom fields across key claims and billing workflows—making it easier to meet state, county, and payer-specific requirements with confidence.

Adding Custom Fields to Billing Reports (Released Jan 12, 2026)

This release empowers caregivers to request edits to their own shift times, and gives admins a streamlined way to review, approve, or deny these requests directly from the dashboard.

Time Change Request (Released Jan 7, 2026)

View a complete list of Giv's product updates in 2026.

2026 Product Updates

Grant the right access to the right people. Roles & Access Levels lets agencies control who can view or edit each part of the Dashboard with flexible, role-based permissions.

Roles & Access Levels (Released Nov 26, 2025)

Create and manage shifts without assigning a client. Staff-Only Shifts make it easy to schedule trainings, meetings, and other internal activities while keeping scheduling flexible.

Staff-Only Shifts (Released Nov 20, 2025)

Easily organize staff and clients with Groups. This new feature streamlines scheduling and management for day programs, group homes, and other high-volume care settings.

Groups (Released Sep 19, 2025)

Detect scheduling conflicts instantly. Real-time alerts help prevent overlapping shifts, reduce billing errors, and keep schedules compliant.

Shift Conflicts (Released Sep 19, 2025)

Administrators can now create and add custom fields to client, caregiver, and agency profiles, giving agencies more flexibility to capture the information that matters most.

Custom Fields (Released Aug 2025)

Set and track billable service limits in real time. These new tools help agencies stay compliant, prevent overbilling, and give teams clear visibility into remaining units and budgets.

Custom Budget Maxes (Released Aug 2025)

Agency Admins can now edit existing billing codes, even after those codes have been used in billing records.

Billing Code Editing Flow (Released Jul 2025)

Track and document goal attempts with accuracy. Whether a client completes a task or refuses, staff can now log each attempt and reason, ensuring every effort is captured for clear,…

Goal Attempts (Released Jun 16, 2025)

Chart for any client on a shift, not just assigned ones.

Advanced Charting (Released Jun 9, 2025)

This release gives Administrators the ability to define exactly what fields Staff are required to complete when logging Goals and administering Medications.

Custom Goal and Medication Types (Released May 2025)

Hover over any shift to instantly see important details, making it easier to stay informed without clicking into each event.

Hover Cards on Shift Calendar (Released May 2025)

We’ve made it easier than ever to manage billing in Giv. Administrators can create billing records without needing to first create a shift.

Manual Billing Record Creation (Released May 2025)

Custom Incident Type (Released Apr 2025)

We have added more functionality to the "claims" section to move towards a full cycle Revenue Management system within Giv.

Claims Management (Released Apr 2025)

Get up to date on the account settings changes we have made for more customization

Account Settings (Released Mar 2025)

View a complete list of Giv's product updates in 2025.

2025 Product Updates

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