Grant the right access to the right people. Roles & Access Levels lets agencies control who can view or edit each part of the Dashboard with flexible, role-based permissions.

Roles & Access Levels (Released Nov 26, 2025)

Create and manage shifts without assigning a client. Staff-Only Shifts make it easy to schedule trainings, meetings, and other internal activities while keeping scheduling flexible.

Staff-Only Shifts (Released Nov 20, 2025)

Easily organize staff and clients with Groups. This new feature streamlines scheduling and management for day programs, group homes, and other high-volume care settings.

Groups (Released Sep 19, 2025)

Detect scheduling conflicts instantly. Real-time alerts help prevent overlapping shifts, reduce billing errors, and keep schedules compliant.

Shift Conflicts (Released Sep 19, 2025)

Administrators can now create and add custom fields to client, caregiver, and agency profiles, giving agencies more flexibility to capture the information that matters most.

Custom Fields (Released Aug 2025)

Set and track billable service limits in real time. These new tools help agencies stay compliant, prevent overbilling, and give teams clear visibility into remaining units and budgets.

Custom Budget Maxes (Released Aug 2025)

Agency Admins can now edit existing billing codes, even after those codes have been used in billing records.

Billing Code Editing Flow (Released Jul 2025)

Track and document goal attempts with accuracy. Whether a client completes a task or refuses, staff can now log each attempt and reason, ensuring every effort is captured for clear,…

Goal Attempts (Released Jun 16, 2025)

Chart for any client on a shift, not just assigned ones.

Advanced Charting (Released Jun 9, 2025)

This release gives Administrators the ability to define exactly what fields Staff are required to complete when logging Goals and administering Medications.

Custom Goal and Medication Types (Released May 2025)

Hover over any shift to instantly see important details, making it easier to stay informed without clicking into each event.

Hover Cards on Shift Calendar (Released May 2025)

We’ve made it easier than ever to manage billing in Giv. Administrators can create billing records without needing to first create a shift.

Manual Billing Record Creation (Released May 2025)

Custom Incident Type (Released Apr 2025)

We have added more functionality to the "claims" section to move towards a full cycle Revenue Management system within Giv.

Claims Management (Released Apr 2025)

Get up to date on the account settings changes we have made for more customization

Account Settings (Released Mar 2025)

View a complete list of Giv's product updates in 2025.

2025 Product Updates

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