By default, you must be clocked into your shift and running a service in order to record medication administration or medication refusals for that client. Admins may allow you to log medications after the shift ends (setting enabled through the Dashboard).
The medications listed in the client’s profile were added by your admin team through the Giv dashboard.
Step 1: navigating to medications
When on an active shift:
Login to the app
Tap View shift at the top of the Home screen
Select the client under the Clients section
Tap the Meds tile near the top of the screen
Note: If no medications appear, the client has no medications assigned to them in their client profile. Contact your admin team.
Step 2: logging medication events
Track medication administration by individual medication or in bulk for the same medication type.
Option 1: track individual med administration
To log individual medication events:
Select the medication
Add the Time Administered
Fill out each field
Tap Log Administration
Option 2: track med administration in bulk
If there are multiple medications with the same medication type, you will be able to log all at once:
Tap Log multiple next to the medication type
Select the boxes next to each medication you want to track
Tap Proceed
Fill out each field
The fields in the top section will be applied to all selected medications. You can expand any of the individual medications below to edit its individual fields.
Tap Log administrations
Medication administrations are stored at the shift level and tied to the client.
Staff may use the microphone feature on their phone to dictate the details instead of typing, if preferred.
Step 3: logging medication refusals
If a client refuses medication:
Select the medication
Turn on the toggle at the top (named Enabling this indicates that the client refused to take the medication)
Add the Time refused
Enter refusal Details
Tap Log Refusal
Medication refusals are also stored at the shift level and tied to the client.
Staff may use the microphone feature on their phone to dictate the details instead of typing, if preferred.
Reviewing medication history
To view completed med administrations on a shift, tap View history in the Meds tile. Tap any entry to pull up its full details. Ensure all documentation is tied to the correct service and time.
Logging medication events after a completed shift
If enabled by your admin team, you can also go back in later and log medications after the shift finishes.
To access completed shifts:
Login to the app
Scroll down to the Shifts section on the Home screen
Select the Past tab
Tap the past shift you want to add notes
Select the client under the Clients section
Tap the Meds tile
Fill out the details
Tap Save
For medication logging issues:
Contact your agency manager
Or email: [email protected]



