Where to find shift notes
Open the Giv app
Tap Go to Shift
Look for the Notes tile on the shift screen
This will show all shift notes tied to the client(s) on that shift
Completing required shift notes
Some notes will be marked Required
These must be filled out before you can check out or end your shift
What happens if you skip them?
If you try to clock out without completing required shift notes:
You’ll see a message:
“You must complete all required client notes before checking out clients or clocking out.”
The system will block your clock-out attempt
How to complete notes
Tap the Notes tile
Answer each question fully—these are usually written by your agency admin
Tap Save
Once all required notes are completed:
You’ll be allowed to clock out
The data is stored at the shift level and tied to the client(s)
Notes may be:
Assigned to all clients
Client-specific, meaning only certain individuals will have unique note questions
Custom-built by your agency in the Give dashboard under the client profile
No notes showing?
If the Notes tile is empty:
The client doesn’t have shift notes assigned in their profile
Ask your admin to verify if notes should be assigned under Client Plans
For help with shift notes:
Contact your agency manager
Or email: [email protected]