The ability to edit or update notes after a shift is completed must be enabled by your admin team on your caregiver profile.
Step 1: access the past shift
Login to the app
Scroll down to the Shifts section on the Home screen
Select the Past tab
Tap the past shift you want to update
Select the client in the Clients section
Step 2: add or edit documentation
You can now log anything that was missed.
Notes
Tap the Notes tile
Fill out all shift notes
Click Save
Goals
Tap the Goals tile
Select the goal worked on during the shift
Enter the Time Completed on the goal
Fill out each field—these are customized by your agency admin
Tap Log Activity
Medications
Tap the Meds tile
Select the med that was administered or refused
Fill out each field—these are customized by your agency admin
Incident reports
Tap Incident Reports
Tap Report an Incident
Report incidents tied to that specific shift
Select the Incident Type from the dropdown
Answer each question fully. Be clear and specific for compliance and follow-up
Tap Submit
Forms
Tap Client Forms
Select the form
Fill out the information
Tap Submit
Step 3: finish and return
Once your updates are submitted, you’re done! There’s no need to re-clock out—your edits are automatically tied to the shift.
This ensures documentation stays accurate for billing, compliance, and reporting.
For support with post-shift reporting:
Contact your supervisor or manager
Or email: [email protected]