To ensure clients receive proper follow-up care after medication is administered, use post-administration notifications. This is a time-delayed push notification that gets automatically sent to the caregiver's device to prompt them to check on the client and record their observations.
Post-administration notifications are configured at the medication type level. By default, the setting is toggled off.
For more information on adding medications to a client's plan, see Managing Medications in the Client Profile.
Enabling the Post-Administration Notification
Post-administration notifications can be setup for new or existing medication types.
Step 1: Navigate to Medication Types
Click the dropdown arrow in the top left corner
Click Feature Settings
Select the Medications card
Step 2: Turn on the Feature
For existing medication types:
Find the medication type and click Manage
Turn on Post-Administration Notification at the top of the page
For new medication types:
Click + Add new type
Follow the steps outlined in Creating Medication Types
Turn on Enable Post-Administration Notification at the bottom of the page
Configuring the Notification
Once the notification is enabled for the medication type, you can configure and customize the notification settings:
Enter the Notification Time (in minutes). This determines how long after a medication is administered the caregiver will receive the notification The minimum notification time is 10 minutes.
Enter the Notification Message. This determines what the caregiver will see in the push notification. Messages can be up to 120 characters. As you type, a live character counter and real-time preview will display what the notification will look like for the caregiver. If needed, hover over How to write an effective notification for additional guidance.
Click Save
Once saved, caregivers will begin receiving this push notification after administering any medication with this medication type. Tapping the notification will take them to the Meds screen in the app, where they can select View History, choose the medication, and add any side effects or observations.
Editing and Deleting the Notification
Any medication type with the post-administration notification enabled will display a summary card at the top of the medication type page.
To edit a notification:
Navigate to the Medications card in Feature Settings
Click Manage next to the medication type
Click Edit next to Post-Administration Notification
Make your changes and click Save changes
To delete a notification:
Navigate to the Medications card in Feature Settings
Click Manage next to the medication type
Click Edit next to Post-Administration Notification
Click Delete in the bottom-left corner of the edit modal
