Editing Staff and Caregiver Profiles

Once staff members have been added to Giv, you can view, edit, and update their profiles.

To access the staff member list:

The staff list displays each staff member’s Name, Email, Status, Role, Access Level, and Date Added.

Use the search bar or available filters to narrow the list and quickly find specific staff members.

To update a staff member’s profile:

When you update a staff member’s phone number, a new invitation email will be sent to the staff member so they can register the new phone number.

When you update a staff member’s email address, they will immediately receive an email from [email protected] asking them to confirm the change.

The email address in the staff member’s profile will remain the original email address until they click Confirm in the confirmation email. Once they confirm the change, the email address in their profile will be updated to the new email address.

If a staff member no longer works for your agency, you can archive their profile to remove their access to Giv.

To archive a staff member:

You can also archive a staff member from their profile by navigating to Settings and clicking Archive at the bottom of the page.

Once a staff member is archived, they will no longer be able to log in to Giv.

If a previously archived staff member needs access to Giv again, you can unarchive their profile.

To unarchive a staff member:

Once unarchived, the staff member will be able to access Giv again.