Option 1: add a single caregiver
Navigate to the Caregivers/DSPs section in the sidebar.
Click Create Caregiver
Enter:
First Name
Last Name
Email address
📌 If the caregiver doesn’t have an email, you can make one up—just be sure to use a unique email. Duplicate emails will be blocked.
Click Submit
This method is quick and useful for adding one or two caregivers at a time.
Option 2: upload multiple caregivers via CSV
In the Caregivers/DSPs section, click Upload Caregivers
Download the CSV Template
The template includes:
First Name
Last Name
Email
Fill out the spreadsheet with your caregiver details
Use Google Sheets, Excel, or Numbers—just make sure to export/save the file as .csv format.
Return to the upload page
Click Choose File and select your completed CSV
Click Submit Caregivers
Once submitted, your new caregivers will appear in the caregiver list.
Pro tip
Make sure every email in your CSV is unique.
If you try to reuse an email already in the system, the upload will fail for that row.
That’s It!
Now your caregivers are ready to:
Be assigned to clients
Clock in and out using the Giv mobile app
Complete shift documentation
For questions or troubleshooting:
Reach out to your Customer Success Manager
Or email: [email protected]